| Service concept
More joint service assurance testing instruments Co., Ltd. 1, Yuelian Instrument Co., Ltd Vietnam joint inspection by the sale of its products to uniform service standards and processes. To strengthen management, improve after-sales service system, to protect the legitimate rights and interests of users. The instrument to perform their functions for the user to maximize services to create maximum efficiency. Second, equipment installation, acceptance of one, the company responsible for equipment transport to the user-specified location. 2, the user equipment within 7 days of receipt, be carefully examined, there are problems contact me in time, otherwise the date will not change. 3, apparatus to reach the designated location, the company will send personnel under contract system installation and software debugging, to ensure that systems requirements and the duration of the contract entered correctly. Third, technical training, a training goal: 2, training locations: Yuelian for the customer unit in our company can. 3, training times: my company free of charge for the user training twice, the third began to receive a fee (mainly technical staff travel and salaries). Fourth, the software upgrade for all equipment including computer Our software products provide a free upgrade, to ensure more associated with the new standard synchronous detection equipment Limited Warranty We accordance with international practice and domestic circumstances, guided by the following Warranty: 1, you have to buy equipment free of charge warranty period is one year (in accordance with special instructions below), from the date of purchase products. In the meantime, your equipment if a problem occurs, can go to the company for a free consultation and to provide warranty service (warranty is not the list of consumable supplies). Long-term provision of technical advice, maintenance service. 2, according to state regulations, due to the following conditions are not caused by equipment failure, the list of free maintenance: 3, during the warranty period, the process of product problems by telephone, mail processing. If you can not deal with the above approach, our company engineer your company within 48 hours of field service, free maintenance. 4, beyond the warranty period instruments, our company and your service agreement renewal will continue to provide you with good, attentive service. |
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